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Paper Abstract

Case Studies

Real-world success stories showcasing impactful learning solutions in action.

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After years of operating in traditional, in-person office environments, the client shifted to a flexible hybrid model across its corporate and regional offices.

Leaders across the organization were struggling with the “people side” of leadership. 

A large rental company was rolling out a new inventory management system across
multiple locations.

The client was experiencing high turnover and a thin pipeline of internal talent ready to step into
leadership roles. 

A mid-sized company was restructuring its internal teams, moving from an industry-vertical model to one built around business processes.

Transcom needed to overhaul its new hire onboarding experience for a fully virtual, global workforce supporting a high-profile client. 

 A contact center was struggling with customer service performance issues. CK digital came in and helped them improve metrics via soft skills training and solutions.

A leading BPO brought CK Digital in to support a team of experienced agents who were suddenly underperforming.

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